Services
Engineering and field services for the whole life of your facility
Our engineers stay with the project from the first site survey to years of operation, so the equipment performs as designed.
  • Engineering and design
    Site surveys, process calculations, layouts, specifications and full design documentation for your specific facility.
  • Construction and installation
    Installation and integration of equipment and automation on site, or supervision of your installation contractor by our engineers.
  • Commissioning
    Start-up, tuning to design operating modes, acceptance tests and handover documentation.
  • Operator training
    Hands-on training for your operators and maintenance staff, on site or at our plant, with course materials in English.
  • Maintenance and service
    Scheduled maintenance, inspections and repairs throughout the equipment’s service life.
  • Spare parts and modernisation
    Original spare parts, filter elements and modernisation of existing systems, including third-party equipment.
  • Metrological verification
    Checks of metering accuracy and calibration support for custody transfer systems.
Service model

Support that continues after handover

  • 24-month warranty — from delivery

  • 24/7 technical hotline — phone and WhatsApp

  • Remote response within 4 hours — for critical issues, with remote diagnostics of AVRON control systems

  • Engineer on site within 72 hours — in the GCC and Central Asia

  • Spare parts for at least 10 years — after delivery; a commissioning and first-year spares kit is supplied with every unit

  • Service agreements — tailored to your operating schedule